Tuesday, January 30, 2007

The Manual

So, back in October I had my first performance/expectations review in my new job at UCSC. When it got around to the nebulous "do you have any concerns?" phase, I only really had one. I had been told I was going to be brought up to speed on one of the two systems that the office supported, and hadn't yet. The response: "We've got 3 experts in house on this system. Just keep on with what you do, and we'll take care of that".

Fast foward to the present. The person on the same level as me, who handled that system has quit, and now I have to do her job too. The catch? I don't really know the system that well. I've done enough that I can support people on it, but I have to ask a lot of questions.

The actual rant:

Now we're trying to hire another person. Good! The problem? I have to re-write the manual for the system. Yes, the person who is the least trained, and least informed about the system has to re-write the manual, to then be reviewed by the experts.

WHY THE HELL AM I DOING THE FIRST RE-WRITE WHEN I'M NOT THE EXPERT?!

They're going to review it anyways, make changes, etc. Why not just do it in the first place. I was told I wasn't going to be dealing with this system much, so I didn't need full training on it. Now I have to write the procedures for how to use the system for the new person?

Crock of shit is what I call that.

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